 Web: www.denvergov.org/Denver311 (note: does not support Firefox internet browser) Email: 311@denvergov.org 311 is the easiest way for citizens to report graffiti, neighborhood concerns, and for any other non-emergency matter. For help identifying addresses in the neighborhood, follow this link. More info on 311: The 311 Contact Center exists to increase the level of citizen satisfaction when contacting the City and County of Denver. The 311 Contact Center provides a centralized repository for information relating to citizen issues and agency process and procedures. Our contact center provides state-of-the-art
multi-channel communication paths to the citizen, including voice,
electronic, walk-up, and web-enabled self help mediums. By offering
insight into ways to improve city government through accurate and timely
measurement, our hope is to build a superior 311 center that can be
used as a benchmark by local government.
Our goal is to help agencies improve service delivery
by allowing them to focus on core missions and manage workload in an
efficient and timely manner. The mission of 311 Customer Care Operations is to provide a link for
non-emergency services and communications between the citizen and the
City and County of Denver and to accomplish this goal in a personal,
timely, efficient, accurate and measurable manner. More info on Neighborhood Inspection Services: Neighborhood Inspection Services protects the quality of life within Denver neighborhoods by seeking maximum compliance to Denver code requirements concerning interior and exterior property maintenance, zoning and habitability. Neighborhood Inspection Services seeks citizen awareness to code requirements in order to gain voluntary compliance. Neighborhood Inspection Services inspects residential and business property to assure code conformity. If you see a problem in your neighborhood, please call us at 311. Our knowledgeable staff will discuss your concern and help you to determine if a particular situation is a code violation. Most violations are corrected voluntarily within 10 to 30 days. If you would like to check on the status of your complaint, our telephone staff asks that you wait five business days after advising us of the problem. This will give our field inspection staff the opportunity to investigate your complaint, and to initiate action to correct any violations found. |